100% first class genuine leather
12*7.6cm (there might be slight variance about the measuement, because of moveable shape)
4-colors specified above.
about 95% of our orders take 20–40 days to arrive, very few are earlier or later.
If anything unexpected happens, please feel free to contact with us, we will try our best to solve it.
NOTE: If you need customization, please contact with us before placing order, because customization for small quantity needs extra payment.
For first time buyer Tips for shopping easier:
1. How to place order on what I need?
Dear buyer, if you want to place order in the page, make sure to choose both color and quantity, and then click “buy now”.
2. If I want to place order on several different colors together, or if I want to pay several items together, how to do that?
Dear buyer, for both situation, you can chose color and quantity one by one, after finish one, click “Add to Cart”, and then start choosing the next one. In the end, you can pay them together in you cart.
3. How can I accomplish the payment?
Dear buyer, after you click “buy now”, there will be many kinds of paying ways suggested beside, if some of them available to you, you can band your account to the Ali system, and continue the payment.
About the quality:
We are manufacture specially produce goods for retail selling, so we control the quality much stricter than those mass production. What’s more, for most of goods, we also check again before putting them into parcels. However, in very rare case, if you received goods with quality problem, please let us know, we will surely delivery to you a new one or refund for your loss.
About the shipment:
For so many times when buyers ask for help about the shipment, although we really want to help, but most of time just feel helpless, because we sellers are completely separate from the delivery system, only Ali platform can help. So all we can do is trying our best to give some useful tips for you about the shipment:
1. When we packed the order well and put on Tracking No. We will remind our buyers the orders are ready for travel.
2. Many days later, if the tracking information said ”shipment pick up failure, shipment is canceled.” That means something wrong with the shipment, please contact with us as soon as possible, so that we can send to you another one or refund to you in time. If the tracking information said ”Shipment accepted by airline”, it means still need many days to arrive in your country. If it said “Shipment arrived at country of origin post office” or ”Shipment at local distribution center”, Congratulations! That means the order is very close to you then. If many days after this, you still can not receive your order, we suggest you could have a try to check with the local post office. And most important, let us to extend the delivery protection time.
Frequently asked question Why does my parcel stuck in Latvia?
Actually Latvia is the transit site on the way to your hand, the order still need a few days to arrive, so no need to be too panic. But still let us to extend the delivery protection time if not many days left>
No matter what, if you did not receive you order after 60 days, you can apply for full refund, then the Ali platform will take charge of this issue. Hope every buyer would have enjoyable shopping experience^^.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.