1. We accept Escrow only (Escrow can accept VISA, Mastercard, TT, Moneybooks)
2. The images are for reference only, because the photo reason. Pls take the item you get as the standard.
3. Pls check with your country customs office to determine what these additional costs will be prior to buying. We’ll declare the custom invoice with lower value, we lower money is just for helping you to save money.
4. Pls indicate your personal requirement, such as colors, packages, value of declaration etc. At Aliexpress’s message when you pay to us. At the same time leave your email address to us for urgent contact.
5. As a buyer, it’s your duty to pay the tax when you make a order from abroad. Our price doesn’t include taxes, VAT, or other hidden charges. These charges are the buyer responsibility.
1. We ship to Worldwide, we support dropshipping.
2. We give you big discount for express DHL/PUS/EMS/FedEx etc.
3. Item will be shipped within 24 hours as soon as you’re Payment Verified. Some times the date will be delayed due to a shortage. However, we will inform you via the Email.
4. Delivery time:
1). By China Post Air Mail: Generally, about 15-25 days (Free Shipping).
By Express: Generally, about 5-10 working days.
2). Most of the countries within 10 to 20 business days. Except West Europe, Africa (15-30 days).
3). If you haven’t received the item on the Delivery Time. Pls contact us by email or Aliexpress message. If you have any questions or enquiries, normally, your mail will be replied within 24 Hours. If you still haven’t got the reply after 24 Hours, pls check the spam of your email box. We will try our best to give you the best solution by communication.
Don’t leave Negative feedback without asking us for help. Pls contact us first if you have any problem. We will give you a best solution. Thank you in advance for your cooperation.
1. Pls leave feed back for us after you received the item, for informing us that you have received the item.
2. Our system automatically returns feedback once it’s left for us.
3. In order to provide you a better service, pls treat the transaction fairly. Feedback is our life, before you leave a neutral or negative feedback, pls do contact us to get a better solution. (It’s impossible to drawback the evaluation in new Aliexpress policy), because, we also consider a NEUTRAL feedback as a NEGATIVE feedback.
Refund or replacement request is available only the requests within 1 week after item received & returning the item as the same condition as received.
1. Pls contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain al original packaging materials.
2. Pls repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
3. If the item is found non-defective, the item will be sent back to the buyer at buyer’s expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We don’t accept any returns without an authorization number on the box or label it’s being returned in.
1. We sell all brand new items directly from factory in China. We provide all new it with competitive price.
2. We are car about our customer. We guarantee 100% customer satisfaction. If your item is not as described or faulty when you receive it we will replace it for you with no additional charge.
3. We guarantee that our products are brand new, official and first-class quality.
4. Pls contact us with any comments, questions or suggestions that you may have, we will be happy to assist you.
5. For quality control we do personally inspect for each item before shipment. All items are 100% new and inspected.
6. We hope to develop a strong, long-term, mutually beneficial relationship with you.
7. If you are a seller, we can help you send the products to your customer directly. (Pls contact first, thank you)
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.